Career

Starting A New Career Story

10.23.2007 | Chris Bailey

Someone very close and dear to me is experiencing a challenge that’s rather painful and isn’t unique to just her career. She has approached a crisis moment in her professional path where she no longer wants to continue practicing what she has a Bachelor’s and Master’s degree in. Some folks may find this a liberating feeling. However, she’s not just feeling scared, she’s also experiencing feelings of guilt, confusion, and disappointment. In essence, she’s saying goodbye to ten plus years of studying, training, and working. But her truth is that she no longer has the passion for that career and now feels a calling to explore new professional territory. Maybe this sounds familiar to you. If so, maybe you’ve also struggled with these feelings:

A feeling that your degree(s) are worthless now.
Let’s turn this around and focus less on what’s written on the diploma and what the diploma represents. The learning undoubtedly changed you in both significant and subtle ways. Take me for example…I studied history as an undergrad and though I don’t practice it as a professional it still has had a dramatic impact on how I approach life. I think about problems differently, taking a more holistic viewpoint in order to see all of the interconnections and possibilities. Take some time to reflect on how you’ve changed because of your past experience. Then celebrate how it’s made you the unique person that you are.

A feeling that you’ve wasted (or are throwing away) a part of your life.
Again, let’s turn this around. Consider the full experience of this chapter in your life: the people met, friendships made, knowledge gained, and so on. We can get hung up on the very old-school notion of a linear career path which not only limits our career choices, but limits who we are. Think of life and career as an anthology. The stories contained in an anthology have a loose theme, but can be different in their plot. At this stage of your life, you’re just adding the next story.

A feeling that you’re disappointing people or not meeting their expectations.
This may be true. But you have to ask yourself…are you living for yourself or someone else? Are you living to your own unique purpose or someone else’s idea of what that purpose is? I know these are not easy questions to answer. However, something else to reflect on is whether this feeling is based on your own assumption that you’re disappointing others, or in fact, based on reality. Have you taken the courageous act of talking to these important people in your life – parents, partner, friends – about your decision? Many times, we project a feeling of disappointment onto other people when its being felt from within.

A feeling that no one will understand your decision.
This is another often imagined feeling that springs from a fear of being rejected. We think that if the important people in our life are disappointed in us, they’ll shun us or not love us. That’s a fear that’s hard to shake. Yet again, we have to ask ourselves if that’s an assumption we’re projecting out onto others or whether it’s based on reality. More often than not, the people that love us will support us – even if they don’t immediately understand why we’re choosing to go in a different professional direction.

An overwhelming feeling of anxiety about what’s next.
Some of you may have at least some idea of where you want to go next. Some of you may have no clue where to go…you just know you don’t want to go back to where you were. Either way, you likely know more than you think about the next story in your career. You just need some help. So where can you find help? Contact me or consider any of the talented and passionate folks over CareerHub. We all have a wealth of experience to share.

This has been cross-posted at CareerHub.

Creative

WorkPlay Review: Pzizz

10.12.2007 | Chris Bailey

Either I’m getting older or it’s just part of my natural makeup…I truly enjoy an afternoon nap. And there are days when it’s more than a want, it’s a need. I need the benefits of shutting down for a few minutes. I think better, I’m able to focus more, and my general disposition improves significantly.

I’ve been playing with a program called Pzizz for a few months to see if it helps improve my napping. Happily, I can say that it’s well worth the download and even the cost of the bundles. Here’s what I like:

  • I’m always in danger of overnapping which can be just as bad as not napping at all. For most of us, if we start to sleep too long, we actually start the whole sleep cycle. And when we wake up, we get sleep inertia. We feel groggy. not mentally sharp, and probably a little irritable. The Pzizz napping module defaults to 20 minutes and you can customize this if you want, though most sleep experts suggest you shouldn’t go for more than 30 minutes.
  • When I nap, I like to have ambiance music. Pzizz produces soothing sleeping sounds like ocean waves. It also includes guided-relaxation through NLP. With Pzizz, you can customize how much of the voice you want to hear.
  • You can download any number of Pzizz naps to an iPod or other mp3 player. This feature has been a gift for flights because I have trouble sleeping on planes.
  • Free upgrades for life. It’ll be interesting to see if this sticks but this is quite a deal. For instance, the most recent version update (2.3) reduced the amount of time it takes to create nap from what seemed forever (maybe 3-4 minutes) down to around 30 seconds.

This is primarily a review of the napping module. They do have a sleep module that’s worth checking out. I don’t use it because Caroline isn’t a big fan of music or sounds as she sleeps. Maybe I’ll convince her to try it out with me soon.

Give it a try and see what you think. If it works for you (or even if it doesn’t), start a dialogue here. I’d love to know about your experience.

Link: Pzizz

Work

Build A Learning Culture With Learning Circles

10.09.2007 | Chris Bailey

Most organizations are chronically deficient at learning and it’s easy to see why. Learning takes time, patience, and healthy dose of curiosity – all qualities that are in short supply at probably 95% of all companies and non-profit institutions. When there is learning, it’s cloaked with best intentions in workshops and other professional development events. Don’t get me wrong…these ought to be a part of one’s plan to build a learning organization, but they are simply not enough. Without building the capacity to learn into an organization’s DNA, these events will barely penetrate the surface of how your people approach their work. What to do if you’re a manager or charged with leading your organization’s learning operations?

One action is to start a learning circle. Google learning circle and you’ll get a slew of resources. However, drill down a little further and you’ll find there are relatively few that address learning circles within an organization…particularly a for-profit company. Don’t let that stop you, though. If you recognize the importance of developing a learning culture in your workplace, here’s a framework to experiment with:

Rules? We Don’t Need No Stinking Rules!
Well, that’s only partly true. There should be no hard rules to the circle. It should be free to evolve as the needs of the group evolve. However, don’t take the “no rules” mantra as an invitation to anarchy. A successful circle needs a basic structure that provides a purpose for the group to exist.

Pack a Problem and a Yippee!
Each person in the circle must be prepared to bring two items to each meeting. The first is a problem. Even better than a problem is a mistake, but this takes some comfort with the group so don’t expect this at the outset. The second item is a Yippee!, which is an example of something that went well. It’s important that learning be a balanced process where both good and bad are reviewed and then celebrated.

Play 20 Questions.
Most people will want to instantly solve problems often without bothering to dig deeper into the actual issues behind the problems. Don’t let the natural tendency to problem-solve get in the way of the actual learning. Instead, put a question threshold into place. Insist that no less than 20 questions get asked before a statement can be made. This will spark curiosity and instill an investigative mindset that – done consistently – will begin to form a habit.

Spread the Learning Love.
Encourage the group to constantly share their learning outside the circle. Give them the tools and resources to create a wiki and a blog. By further emphasizing the importance of knowledge sharing to the whole organization, the circle will be more likely to build the discipline for recording what it knows (which can be so easily forgotten) and disseminating it to a broader audience of colleagues.

Cloning for Success.
While there may be a temptation to immediately initiate several circles throughout your organization, I’d encourage you to start small. Start with one group of four to five individuals and allow it to evolve for a few months. Then when the time is right, charge each pilot group member with starting another learning group with new individuals. This replicating strategy ensures that subsequent groups have a firm understanding of the circle’s purpose and get a jumpstart on the process.

If you’ve previously created learning circles in an organization, I’d love to hear about your experience. Any additional tips or advice to share?

Work

Creating Great Ands – Your Opposable Mind At Work

10.04.2007 | Chris Bailey

Monty Python and the Holy Grail

Chocolate and Peanut Butter

Moe, Larry and Curly

And so on, and so on…

Each of these are fine on their own. However, when one is added to another, a great alchemical melding occurs. It’s the integration of unique things into something quite different.

Too many times we limit ourselves and our choices by placing an ‘or’ between our options. Why not choose an ‘and’ instead? Because it’s just not that easy to do, particularly in the world of management and business. We like our options to be neat, our decisions to be orderly, our outcomes to be quick and well-defined. Yet this more logical and rational preference costs us more than we realize. It cheats us of our potential. Do you think Moe would be half as hilarious if Curly wasn’t there? And while chocolate is very good, the addition of peanut butter takes it to a whole other level (okay, that may just be for me).

I used to be an ‘or’ kind of guy. If someone gave me a choice between chocolate or vanilla ice cream, I’d make a rational choice between the two options. Then my dear wife entered my life and introduced the power of ‘and.’ When presented the same choices, she’d always reply, “Both.” The first few times she did it, I would say, “Wait, you have to make a decision.” Her response? “Why should I? I like both and they taste better together.” Guess what? She’s right. And by choosing an integrative solution she’s modeling a process that is essential in today’s business world.

One of the most influential articles I’ve read in Harvard Business Review was from the June 2007 issue and titled How Successful Leaders Think by Roger Martin. The article is a prelude to his book, The Opposable Mind: How Successful Leaders Win Through Integrative Thinking, coming out in December 2007. His primary argument is built around the idea of an opposable mind. Like the genetic advantages we gain through our opposable thumbs (like holding a pencil, lifting large stone blocks, and catching a ride with strangers), we have an immense capacity to create new options through an opposable mind. Yet, we often veer toward the shallow compromises of an ‘or’ decision because of the mirage of comfort it yields. Martin writes:

We often don’t know what to do with fundamentally opposing and seemingly incommensurable models. Our first impulse is usually to determine which of the two models is “right” and, by the process of elimination, which is “wrong.” We may even take sides and try to prove that our chosen model is better than the other one. But in rejecting one model out of hand, we miss out on all the value that we could have realized by considering the opposing two at the same time and finding in the tension clues to a superior model. By forcing a choice between the two, we disengage the opposable mind before it can seek a creative resolution.

The next time you’re presented with two or more options, don’t be too quick in choosing one over all the others. Take a bit more time to play with the healthy tension between the ideas and follow the steps that Martin offers:

  1. Start by acknowledging that everything is relevant at the beginning. Rather than quickly dismissing what seems trivial or unnecessary, welcome the complexity of the situation. It’s from this place that the best answers will emerge.
  2. Consider how things are connected. Instead of choosing a path and immediately racing in one direction, take a step back and look at the whole situation. Find relationships, question assumptions, get curious about other possibilities.
  3. Take a systemic approach to making a decision. Martin suggests that we see “the entire architecture of the problem – how the various parts of it fit together, how one decision will affect another…The order in which you make these decisions will affect the outcome.”
  4. Achieve resolution by refusing the simple and segmented “either/or” model which only leads to compromised trade-offs and conventional options. Appreciate the natural tensions between conflicting ideas and seek a solution that creatively assembles the best of each option.

Yes, this might appear to be more difficult and more time-consuming. But if you truly want to differentiate yourself, your team, or your organization, then do something that few others are willing to do. When a problem arises today, get curious and wonder, “Wow! what would it be like if we put these different things together?” Don’t be surprised if it leads to some interesting solutions.

If you’ve seen the power of ‘and’ in your decisions, start a dialogue here and share your story.

Profile

I help business leaders and their organizations improve how they relate to their customers, employees, and other critical stakeholders. It’s born out of my belief that individuals crave meaningful relationships and want to be involved with companies that connect with them personally. I’m devoted to helping organizations discover the unique qualities that make them remarkable.

I’m currently a Master’s student at the University of North Texas studying business anthropology.

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